Privacy Policy

Kashiwabara Corporation (hereinafter referred to as "the Company") recognizes that the proper handling and protection of personal information of our customers is a social responsibility. Accordingly, the Company will appropriately handle the personal information it acquires in accordance with this basic policy on the protection of personal information (hereinafter referred to as the “Policy”) and will strive to ensure its protection.

1. Definition of Personal Information

In this Privacy Policy, "personal information" refers to information concerning a living individual as described below:

  1. Information that enables identification of a specific individual by name, date of birth, or other descriptions contained therein
  2. Information that includes a personal identification code

2. Purpose of Use of Acquired Personal Information

1. Compliance with Related Laws, Regulations and Guidelines

The personal information entrusted to us by our customers will be used to make contact, provide information about our business, and respond to inquiries by sending messages and materials via various platforms such as telephone, email, the web, and social media. In addition, we may use the acquired personal information jointly with our group affiliates to the extent necessary to achieve the intended purpose of use. In such cases, our company will take responsibility for managing the personal information.

Scope of shared use of personal information

The personal information will be shared among all Kashiwabara Group companies, excluding Kashiwabara Assist and Kashiwabara Partner. For more information regarding our group, please visit the following link.

https://www.kashiwabara-group.com/

Purpose of shared use of personal information

The information will be used as follows for each business related services and sales activities via mail, telephone, e-mail, etc:

  1. To provide information and services relating to construction, building materials, and housing-related businesses, and to conduct sales activities via mail, telephone, e-mail, etc.
    • A series of tasks related to the design, construction, contracting, and delivery of new and custom-built detached houses
    • Planning, design, sales and contract management of condominiums and whole-building apartments
    • Painting, waterproofing, repair and renovation work, construction, and after-sales service
    • Customer support related to sales, installation, delivery arrangements of building materials and construction supplies
    • Large-scale repairs, regular inspections, emergency response operations, site entry and exit management, and confirmation of worker qualification history
  2. To provide information and services relating to real estate and condominium management, and to conduct sales activities via mail, telephone, e-mail, etc.
    • Concluding contracts and providing information regarding real estate purchases, sales, rentals, brokerage, management, etc.
    • Support for condominium management association (accounting, repairs, cleaning, suggestions, etc.)
    • Providing services for residents, such as house cleaning and disaster prevention services
    • Consultation on reviewing management companies, implementation proposals, and data provision of management performance history and operational support
  3. To provide information and services relating to accommodation, facility development and operations, and to conduct sales activities via mail, telephone, e-mail, etc.
    • Reservations and customer management related to the planning, development and operation of accommodations, commercial facilities, spaces, etc.
    • Identity verification, payment, crime prevention, accident response, satisfaction surveys, etc. of facility users
    • Event and promotion announcement and registration, public relations activities, customer analysis
  4. To provide information and services relating to communications, rentals, materials, and customer service, and to conduct sales activities via mail, telephone, e-mail, etc.
    • Sales, registration, warranty, identity verification, model change and cancellation of mobile communication devices
    • Contract procedures, return management, payment and invoicing for materials and equipment rental
    • Customer service surveys, questionnaires, complaint handling, and analysis for quality improvement
  5. To provide information and services related to design, digital transformation, and promotion, and to conduct sales activities via mail, telephone, e-mail, etc.
    • Consulting, material provision and performance management for web site production, social media management, adversiting, graphics and product design
    • Spatial design, target analysis in branding and promotion planning, and verification of policy effectiveness
    • Management of various accounts associated with digital transformation, utilization of business support tools, and acquisition and improvement of usage logs
  6. To provide information and services relating to sales promotion, marketing, and other matters, and to conduct sales activities via mail, telephone, e-mail, etc.
    • Information on products, services, events, campaigns, membership services, etc.
    • Advertisement delivery and product development based on service usage history, browsing history, purchase history, etc.
    • Payment claim administration, payment of remuneration and wages, notification and reporting based on laws and contracts on behalf of clients
    • All tasks related to the above business
    • To provide, propose or introduce information regarding the business, products, services, various events and campaigns, membership services, etc. of other Kashiwabara Group companies or our business partner companies, as well as conduct sales activities via mail, telephone, e-mail, etc.
In addition to the above, we may use your cookie information, location information, browsing history, purchase history, behavioral history and other personal data for research and analysis related to the business, products and services of Kashiwabara Group companies. This will be used to make the services and advertisements we provide to you more suitable, as well as for the purposes of planning and developing products and improving service quality, and providing optimal services tailored to each individual customer.

Items of personal data to be jointly used

  • Name, address, date of birth, gender, telephone number, email address
  • Other information necessary to achieve the purpose of use, information obtained through transactions, web/social media browsing history, behavioral history, purchase history, etc.

Person responsible for managing shared personal data

Kashiwabara Corporation
Shinagawa Season Terrace. 18F, 1-2-70, Konan, Minato-ku, Tokyo, Japan
President  Shinsuke Kashiwabara

Inquiries regarding shared use of personal data

Point of Contact: Administration Department, Kashiwabara Corporation
Address: Shinagawa Season Terrace.18F,1-2-70,Konan,Minato-ku, Tokyo, Japan 108-0075
Email: [email protected]
Business Hours: 9:00 to 17:00 (excluding Saturdays, Sundays, Holidays and year-end and New Year holidays)

2. Security Measures for Personal Information

The Company takes the necessary security measures to prevent leakage, loss or damage of the personal information it handles, Concrete measures are specified in the company rules.

3. Development, Implementation, Maintenance and Improvement of the Personal Information Protection Compliance Program

To implement the Policy, the Company develops the Personal Information Protection Compliance Program (including the Policy, the Rules for the Personal Information Protection Policy, and other rules and detailed rules), thoroughly makes it known to the employees, and implements, maintains and continuously improves it.

4. Development, Implementation, Maintenance and Improvement of the Personal Information Protection Compliance Program

In order to implement this Policy, we will develop a Personal Information Protection Compliance Program (including this Policy, the "Personal Information Protection Policy Regulations," and other regulations and bylaws), thoroughly inform all of our employees of this program, and implement, maintain, and continually improve it.

5. Disclosure, Correction, Termination of Use and Deletion of Personal Data

The Company discloses, corrects, terminate the use of and delete the personal data promptly, if the person requests to do so about his/her data.

Provision of Data for Third Parties

The Company does not provide personal data for third parties without prior consent of the person except in the cases below:

  1. Where the Company provides personal data for third parties according to the laws and regulations other than the Act on the Protection of Personal Information
  2. Where provision of personal data for third parties is necessary to protect the life, body or property of people, and it is difficult to obtain the consent of the person
  3. Where it is particularly necessary for the improvement of public hygiene or healthy development of children, and it is difficult to obtain the consent of the person
  4. Where it is necessary to provide cooperation with a government organization, local authority or a person authorized by such a body, so that it can execute legally prescribed tasks, and where there is concern that obtaining the consent of the person may hinder execution of the particular task

6. Point of Contact for Inquiries and Complaints

Your questions and complaints about the Company’s handling of personal data are received by the department specified in the Point of Contact for the Complaints and Inquiries about the Handling of Identifiable and other Personal Information.

Point of Contact: Administration Department, Kashiwabara Corporation
Address: Shinagawa Season Terrace.18F,1-2-70,Konan,Minato-ku, Tokyo, Japan 108-0075
Email: [email protected]
Business Hours: 9:00 to 17:00 (excluding Saturdays, Sundays, Holidays and year-end and New Year holidays)

7. Regarding Shared Use of Kashiwabara Group Employees’ Personal Data

The Kashiwabara Group (hereinafter referred to as "our Group") may jointly use personal data of executive officers and employees (including retirees and retired persons) acquired by each company within our Group.

Our Group

1 Items of personal data to be jointly used

Our Group will jointly use the following personal data:

  1. Name, gender, photograph, date of birth, age, contact details (address, telephone number, email address, etc.), prefecture of origin, date of joining the company, employee number or other individually assigned identification number, employment status, educational background, affiliation, position, grade, job type, work history, transfer history, information on mental or physical disabilities necessary for employment promotion, family information, and other information on employee attributes (however, this does not include specific personal information).
  2. Personnel evaluation, awards, disciplinary action, salary, social insurance, working conditions, information on various congratulatory and condolence events, and other information on personnel management and employee benefits
  3. Information regarding employees' capabilities, such as education and training history, qualifications, and results of various assessments
  4. Information disclosed by employees themselves through information sharing tools used by the Group

2 Scope of shared use of personal information

Our Group (Domestic only)

3 Purpose of shared use of personal information

We will use the personal information to the extent necessary for employment management (similar management for executive officers) and various procedures such as personnel-related paperwork, as well as for the purposes of managing the health of executive officers and employees and ensuring an appropriate working environment.
Specifically, this includes the following purposes:

  • Implementation of proper personnel evaluations
  • Implementing appropriate allocation of personnel through personnel transfers within the Group
  • To discover, develop and provide educational and training opportunities for our Group's human resources
  • Formulating personnel systems, personnel-related measures, and personnel policies based on analysis or analyzed data of personal data
  • To create statistical data necessary for formulating the Group's personnel system, personnel-related measures and personnel policies, or for announcing matters related to these

Furthermore, the personal data of employees will not be used beyond the scope of the purposes of use set out in the privacy policies established by each company in our Group.

4 Provision to Third Parties

In order to achieve the intended purposes of use, the Group may deposit or provide such data to the following third parties, after anonymizing personal data of employees in advance as necessary so that individuals cannot be identified. Recipients: government agencies, health insurance associations, Japan Pension Service, Workers' Pension Fund Mutual Aid Organization, Labor Standards Inspection Offices, Hello Work, industrial physicians, financial institutions such as banks and insurance companies, human resources consulting companies, social insurance labor consultants, tax accountants, lawyers, etc.

5 Person responsible for managing shared personal data

Kashiwabara Corporation
Shinagawa Season Terrace 18F, 1-2-70, Konan, Minato-ku, Tokyo
President  Shinsuke Kashiwabara

6 Inquiries regarding shared use of personal data

Point of Contact: Administration Department, Kashiwabara Corporation
Address: Shinagawa Season Terrace. 18F, 1-2-70, Konan, Minato-ku, Tokyo, Japan
Email: [email protected]
Business Hours: 9:00 to 17:00 (excluding Saturdays, Sundays, Holidays and year-end and New Year holidays)

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